Cancellation Policy

At Shades Face and Body Bar, we pride ourselves on providing exceptional services and creating a relaxing atmosphere for our valued clients. We understand that circumstances can sometimes change, and plans may need to be adjusted. That's why we have implemented a 24-hour cancellation policy to ensure transparency and fairness for both our clients and our team. In the event you need to cancel or reschedule, your deposit will be refunded or you may choose to have it transferred to your rescheduled date. This can be done in your appointment confirmation email by clicking on “Cancel/Reschedule Appointment” button.

We know that life is full of unexpected delays, whether it's traffic congestion or a last-minute work commitment. We offer a 10-minute late grace period designed to provide flexibility and allow our clients to still make the most of their scheduled appointments.. After 10 minutes, your appointment will be automatically canceled and your deposit will be forfeited. All no call/no shows will also result in a forfeiture of your deposit. We are courteous of our clients' time and want to ensure that everyone is seen at their booked time.  

Thank you for your understanding and we look forward to welcoming you on this journey!