Cancellation Policy

RETAINER FEE, CANCELLATION & RESCHEDULING POLICY:

At Shades Face and Body Bar, appointment times are reserved exclusively for you. To respect both our clients and our business, we kindly request at least 24 hours' notice for any cancellations or rescheduling requests.

Appointments canceled or rescheduled with less than 24 hours' notice will result in the forfeiture of any deposit paid.

Clients who do not show up for their scheduled appointment without notice ("no-shows") will be charged 50% of the scheduled service amount.

Any no-show or late cancellation fees must be paid in full before a future appointment can be scheduled.

Clients with repeated no-shows or late cancellations may be required to prepay the full cost of future services at the time of booking or may be banned from booking with us.

Clients who provide more than 24 hours' notice may reschedule their appointment up to two (2) times using their original retainer. After the second reschedule, the retainer will be forfeited, and a new retainer will be required to secure a future appointment.

LATE ARRIVAL POLICY

We understand that life happens; however, tardiness of more than 10 minutes may result in a $10 late fee and may reduce your treatment time. We value and respect our clients’ time and appreciate your understanding.

Shades Face and Body Bar upholds these policies to protect appointment availability, respect the time of all clients, and continue providing the highest level of service. We understand that emergencies happen and appreciate your understanding and cooperation.

By booking an appointment with Shades Face and Body Bar, you acknowledge and agree to the terms of this Retainer Fee, Cancellation, and Rescheduling Policy.

Thank you for your understanding and cooperation. We look forward to welcoming you and supporting your transformation journey!